Services

Warranty

Offender Alert Passive Scan:  DTC provides a two year return to DTC Service Center warranty which covers any malfunction incurred during normal use.

Service Contract

Offender Alert Passive Scan: DTC provides single and multiple year warranty extension service agreements with a variety of payment plans to suite our clients budgetary requirements.

Training

Offender Alert Passive Scan: DTC provides the Passive Scan operator training course at our training facility at no-charge for qualified new clients. The Passive Scan operator training course is also available on-line and on-site.

DTC Service Center:

Our factory trained and qualified service staff is eager to assist you with your service needs.
We offer a range of services such as but not limited to:

  • Phone support
  • Part number support
  • Same day shipping
  • Refurbishment services
  • Rush repair services
  • Dispatch for on-site emergency services